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Keeping the Office Going: Ethical and Legal Telehealth Practices for the Provider and Staff


This is a virtual event, accessible online and over the phone. Access instructions will be provided after registration.


This webinar is limited to 3000 participants.

Please note time change. Webinar will now take place at 1:00 pm, EDT.

The benefits and importance of being able to provide effective remote services to clients as well as keep an office running with staff is becoming more apparent as technologies improve, and potential risks such as severe seasonal influenza or coronavirus make remote provision of telehealth services and telecommuting more critical. Recent federal, state and employer telehealth rules for telehealth as well as employer telecommuting policies are being relaxed to comply with calls for emergency social distancing.

This 2-hour webinar will address how you can effectively deliver telehealth from home and/or keep your office going when staff needs to stay home for everyone's safety. The material will include clinical, legal, ethical and practical issues regarding adopting cooperative yet appropriate attitudes; setting limits on distractions with oneself; communicating with family, friends, and co-workers to establish clear boundaries; accountability with office-mates and staff; attending to legal and ethical issues when working from home, including how to think about a home workspace to prevent the unprofessional sharing of inappropriate personal information; the need for sitters; and selecting the right technology tools to maximize productivity. The session will outline several viable telehealth models commonly used by home-based telepractitioners to comply with legal and ethical mandates, document their evidence-base, and get paid. Telecommuting tips and strategies will also be outlined.

*This program provides an introductory overview and orientation to Telehealth and providing Telehealth services. The presenter will respond to specific questions and recommend advanced programs tailored to participants’ individual interests and needs.

Learning Objectives:

  • Intelligently discuss the broad pros and cons of working from your home.
  • Identify three specific ethical issues that are of relevance when working from your home.
  • List at least one legal issue that may be of relevance when working from home.


Marlene M. Maheu, PhD

Marlene M. Maheu, PhD has been a technologist-psychologist and pioneer since 1994. She has served various organizations to assist with the development of technology-focused standards and guidelines, including the American Telemedicine Association, the American Psychological Association and the American Counseling Association. She has overseen the development and delivery of telehealth training to more than 26,000 professionals worldwide and consulted with hundreds of hospitals, clinics, agencies, groups and independent practitioners seeking start-up guidance.

Dr. Maheu serves as the Founder & Executive Director of the Telebehavioral Health Institute, which offers over 64 hours of both basic and advanced telehealth training online and offering two Micro Certifications Telehealth. She is the CEO for the non-profit Coalition for Technology in Behavioral Science (CTiBS). She has authored five telehealth textbooks, including the Telebehavioral Health: Foundations in Theory & Practice for Graduate Learners (2020); the APA-published, A Practitioner's Guide to Telemental Health: How to Conduct Legal, Ethical and Evidence-Based Telepractice (2016), and Career Paths in Telemental Health (2016). Her insights will help you not only get started, but thrive with legal and ethical telehealth.

Continuing Education

2.0 CE
Production Date:


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